Google review reply generator
Paste a Google review, pick the star rating and a tone, and get a calm, professional reply you can post. Safe wording for bad reviews: no arguing, no admitting fault, and an invitation to talk it through directly.
PASTE THE REVIEW
How it works
Paste the review
Copy the customer's review from Google and paste it in. Pick the star rating they gave and the tone you want: friendly, professional or brief.
Get your reply
The reply appears on the page in a few seconds. Read it, change anything that doesn't sound like you, and copy it into Google.
Keep going
The first few replies each day are free. Enter your email to unlock more, and we email you the replies you've written so you have them in one place.
What a good review reply does
Shows future customers you care
People read the replies, especially on bad reviews. A calm, specific reply often matters more to a new customer than the review itself.
Stays out of trouble
The replies never admit fault or liability, never promise refunds, never argue, and never repeat a customer's personal details. For complaints, they invite the customer to contact you directly.
Doesn't sound like a template
Each reply mentions something specific from the review, so it doesn't read like the same line pasted under every review.
Your words stay yours
The review you paste is only used to write the reply. Always read the reply before posting. You know the job and the customer; the tool doesn't.
STRAIGHT ANSWERS
Questions about the tool.
Yes. Replying to good reviews thanks the customer and replying to bad ones shows you handle problems. Aim to reply within a day or two.
Stay calm and short. Thank them for the feedback, say you take it seriously, and invite them to contact you directly to sort it out. Don't argue in public and don't share details about the job.
The first few replies each day are free with no signup. After that, enter your email to unlock more replies, and we email you the ones you've written.
Google doesn't penalize replies for how they were written. What matters is that the reply is relevant and follows Google's content rules. Read it and adjust it before you post.
It writes in English. If the review is in another language, the reply will still be in English.
More free tools
- Google Business Profile auditScore your profile and get every category, service and description to paste in.
- Google review link + QR codeGet the direct link that opens your review box, plus a QR code for the counter.
- Review goal calculatorSee how many 5-star reviews it takes to reach your target rating.
- Competitor comparisonCompare your Google listing with the top 3 nearby businesses in your category.
- Description + post writerWrite a Google Business description under 750 characters, or a week of posts.
- Missed-call cost calculatorSee what unanswered calls cost your business every month and year.
Rather have us do it?
We set up your Google profile, build a website that matches it, and ask every customer for a review. 15 minute call. No pressure.
What our clients say
Watch the video reviewsWithin the first, I think it was two days after starting with Alex and his team, we had three leads come our way from Google SEO, and we are a pretty small company, only 15 reviews.
TrevorTexteriorsHe has helped us with our website, which we are totally in love with, the Google presence and SEO. It took a little time for everything to start picking up, but now we're starting to see it's working and getting more activity through Google.
Hector and GinaCybertintI didn't know exactly where to start, but Alex took his time and explained the process in a timely manner and even made a logo for me. I highly recommend his work. He's professional, efficient and also very kind and reasonable.
LuuiLuu’s Auto BodyAnytime we have any issues, we reach out to his team. His response times are phenomenal, it's almost immediate. If you're looking for a legit website that has a great team behind it with great vision, definitely go with these guys.
ClintFinal Draft TattooThey built me a website and increased traffic dramatically using some AI and a chat widget, and it's really increased my business a lot.
Tom FarrelAnywhere Glass